Is the Medical Terminology course free?
Yes — the full course is free for everyone: an interactive intro, 49 levels with practice and an exam for every level, and your progress is saved. Start by sending the course phrase inside the bot.
Does it work offline?
Subject packs download once and stay on your device, so search works offline any time. Lite (text) packs are free for everyone; full packs with audio are for subscribers. Looking up a term that is not in your packs needs a connection.
How many terms are included?
medical terms across all specialties.
Is iOS available?
Not yet. Android is currently available.
Is the Telegram bot free?
The Telegram bot has its own separate subscription and is not included with the app. See the pricing page for details.
How do I subscribe for full access?
On Android: install from Google Play, sign in with Google, then subscribe inside the app through Google Play (in Palestine/Israel: first year ILS 59 then ILS 100, or ILS 12/month for the first 3 months then ILS 22; Google Play shows your country's price automatically). On the web or outside Android: website checkout — sign in with Google and pay using the option shown for your country.
How do I subscribe on Android?
Install from Google Play, sign in with Google (you get a full 7-day trial with no card), then choose monthly or yearly on the subscription screen — Google Play shows the price in your country's currency. Payment is handled by Google Play and we never see your card details.
How do I cancel or manage a Google Play subscription?
In Google Play: profile → Payments & subscriptions → Subscriptions → select the subscription → Cancel. Access continues until the end of the paid period and will not renew.
How do I refund a Google Play purchase?
Google Play purchases are refunded by Google Play under its policy: request it from Play Store → Payments & subscriptions or from the order page; requests are usually processed within 48 hours. Our 30-day refund policy applies to website payments.
How do I save important terms?
Use the save/favorite action from the term details screen.
How much does full access cost?
App in Palestine/Israel: first year ILS 59 then ILS 100/year, or ILS 12/month for 3 months then ILS 22. The Telegram bot is a separate subscription: 10 ILS/month or 100 ILS/year. See the pricing page.
What is the difference between free and full access?
Free: a brief card for every term, 10 searches per day, the first 5 lessons of both courses, and lite (text) packs offline. Full: the complete explanation and audio, voice search and image scan, offline audio packs, every lesson and exam, and smarter stats and suggestions.
Is there a free trial?
Yes — Telegram bot: one full 7-day trial. The app is free to start: a brief card for every term and 10 searches a day, plus a full 7-day trial after signing in with Google.
How many devices can I use?
Up to two active devices per account, signed in with the same Google account used at purchase. You can remove a device from the app settings to free a slot.
How do I pay from Palestine?
Local payment is available through Bank of Palestine · PalPay · Jawwal Pay: sign in with Google, transfer the amount, then enter the name and number you transferred from — access is activated after review. Outside Palestine: USDT or the digital options shown on the site.
Can I get a refund?
Website purchases: full refund within 30 days of payment, no questions asked — returned to the original payment method where possible within 14 days. Google Play purchases: refunded by Google Play under its policy (Play Store → Payments & subscriptions). Details in the refund policy.
Does the subscription renew automatically?
On Android via Google Play: it renews automatically until you cancel it in your Play account, and access continues to the end of the paid period. Website payments: a one-time payment for the chosen period with no auto-renewal.
Do I need an account? What about privacy?
You can start without an account — we create an anonymous account tied to your device. Google sign-in is only required for purchases and for syncing between two devices. We do not sell your personal data; see the privacy policy.
How large are the offline packs?
There are 28 subjects; a lite pack is about 1 MB per subject (≈28 MB for all), and full packs download in parts of up to 25 MB — download only what you need, and it stays on your device.
Is this a replacement for a doctor?
No. The content is an educational reference for medical terminology, not medical advice, diagnosis, or a prescription. For any medical concern, see a qualified doctor.
What languages does it work in?
The interface and explanations are Arabic, with English terms and pronunciation audio. The site is available in Arabic and English, and both bots understand Arabic and English.
How do I contact support?
From inside the Telegram bot, or by email at privacy@hiamedicaltranslator.com — include your order number or account email if you have a subscription.
See also
💊 Drug terms Compare free vs full access · How to activate full access